Help & Support

Find answers and guides for the whole suite.

Frequently asked questions

Create a free account and you're in — one login gives you every app in the suite. There's nothing to install; everything runs in your browser. See the Getting started guide for a quick tour.

All of them, on every plan: Nexa Chat, SmartPad, Flows, Calendar, MyWallet, and the Game Center.

Credits are a single shared balance that powers every AI feature across the suite. Your plan includes an allowance that refreshes regularly, and you can buy top-up credits at any time. See the Nexa AI & credits guide for the full picture.

Every app works on both plans. Pro simply raises your limits, storage, and AI credit allowance — it never locks an app away.

Your plan's credits refresh on a rolling basis and don't carry over. Purchased top-up credits never expire until you use them.

AI features pause until your plan credits refresh or you top up. Your data and every non-AI feature keep working as normal.

You own the content you create. When you use an AI feature, only what's needed for that request is sent to power it, and we don't use your private content to train models. See our Privacy Policy for detail.

You can manage your plan from your account. If you cancel Pro, you keep it until the end of your billing period, after which your account moves to the Free plan.